Help with solar battery and hybrid inverter problems
A home battery may fail to charge when you expect, stop discharging, appear offline in its app or show an inverter error. The cause may involve settings, metering, communications, operating limits or faulty equipment.
Many systems have brand-specific requirements. Tell us the battery and hybrid inverter models, any displayed errors and whether the system recently had changes or service work.
We can discuss an appropriate assessment and arrange suitably qualified electrical work where required. Repair availability depends on equipment, manufacturer requirements and fault findings.
Common battery issues to discuss
- Battery not charging during solar generation
- Battery not supplying power when expected
- Battery or inverter repeatedly disconnecting
- Battery system missing from the monitoring app
- Hybrid inverter communications errors
- Unexpected changes to charging or discharging behaviour
Battery safety comes first
Never open a battery enclosure, attempt wiring changes or bypass safety devices. If a battery is hot, swollen, smoking, hissing or damaged, keep away and follow emergency guidance. Battery systems must be assessed and serviced by appropriately qualified people.